Question about misinformed collection agencies?
Question about misinformed collection agencies?
After filing personal bankruptcy 13 years ago, my friend got a call about 3 years ago from a collection agency (called NARS) and said that my friend could pay a lower price of over 0 to get rid of the debt she was in. The problem is the store that this agency said this person owed on, was listed on the bankruptcy report and declared as discharged along with all the other credit cards that was on the bankruptcy file. This friend of mine kept telling them this and thought she got her message through, as the phone calls stopped. All she had was the first paper from the file the court gave her and nothing else to prove but heard nothing until about 2 months ago, when the calls started up again. This person has been distraught after her husband passed away (you all know of course that no one cares about that). Anyway the entire bankruptcy file was purchased for and a certified letter that cost over was sent to NARS (National Asset Recovery Services) along with a bill for . They got their verification that the store in question was indeed on the file but of course, she knew they wouldn’t pay up. Keep in mind that someone who is knowledgable said that the collection agency and/or the one who sold this owed money report is required to obtain this bankruptcy file themselves. Here comes the real question I’d like to ask. I was told that whoever sold this person’s records to a collection agency didn’t know this store was on the file (idiots) and they should have purchased the bankruptcy report themselves and so she feels strongly that they (NARS) should pay back/reimburse what she had to pay (to prove that she didn’t owe anyone). The store was called and they said that the agency is the one that wants the money, the store doesn’t have a problem with getting their money back. Would it be in the best interest of my friend to sue to get the money back from purchasing the file which cost and for the certified mail for to make sure that NARS received the copy? Maybe the BBB could be contacted. Or the Attorney General. Living on Widow Benefits doesn’t take in a lot of money and NARS caused stress while my friend was taking care of her dieing husband. Just wondering what would you do? Only serious answers are requested. Thank you for reading and taking time to consider this dilemma.